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Privacy Policy

1. Introduction

IntelliGrow (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.intelligrow.com.au/), engage with our serivces, or otherwise interact with us. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register on the website, subscribe to a newsletter, fill out a form, or engage in other activities. This information may include:

  • Name
  • Email Address
  • Phone Number
  • Company Name
  • Job Title
  • Mailing Address

2.2 Non-Personal Information

We may also collect non-personal information about you automatically as you navigate through the site. This may include:

  • IP Address
  • Browser Type
  • Operating System
  • Access Time
  • Referring Website Address
  • Pages Viewed (& the order of these pages)

3. How We Use Your Information

We use the information we collect in the following ways:

  • To provide, operate and maintain our website and services
  • To improve, personalise, and expand our website and services
  • To understand and analyse how you use our website and services
  • To develop new products, services, features, and functionality
  • To communicate with you, including customer service, to provide updates and other information relating to the website, and for marketing and promotional purposes
  • To process your transactions and manage your orders
  • To send you emails
  • To find and prevent fraud

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • With service providers who help us operate our website, conduct our business, or provide services to you, as long as those partners agree to keep this information confidential and comply with the APPs
  • In response to a subpoena, court order, or other legal process
  • To protect our rights, property, or safety, or that of our users or the public
  • With your consent or at your direction

5. Overseas Disclosure

We may disclose your personal information to overseas recipients, such as service providers or partners located outside Australia. When we disclose your personal information overseas, we will take reasonable steps to ensure that the overseas recipients do not breach the APPs.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

8. Access To & Correction of Your Information

You have the right to access the personal information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access or correct your personal information, please contact us at the details provided below. We may require you to verify your identity before providing access.

9. Complaints

If you believe that we have breached your privacy rights, you may lodge a complaint with us by contacting us at the details provided below. We will investigate your complaint and respond to you promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at enquiry@intelligrow.com.au.